Comments on: A New Reason To Hate Southwest Airlines

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11	0.3865	64521664	header( $header = 'Content-Type: application/rss+xml; charset=UTF-8', $replace = TRUE )	.../feed-rss2-comments.php:8

Comments on: A New Reason To Hate Southwest Airlines https://www.airsnark.com/2011/06/22/a-new-reason-to-hate-southwest-airlines/ Snark from a Weekly Business Traveler Mon, 20 Feb 2012 18:27:00 +0000 hourly 1 https://wordpress.org/?v=6.6 By: Anonymous https://www.airsnark.com/2011/06/22/a-new-reason-to-hate-southwest-airlines/comment-page-1/#comment-595 Mon, 20 Feb 2012 18:27:00 +0000 http://www.airsnark.com/?p=192#comment-595 In reply to ronjboyd.

This is honestly how customer service is these days. I hear your story all too often. Hell, I had a run-in with the TSA yesterday where they basically did the same thing! Talking to a supervisor, they just turned and started talking to another person and dismissed me without a word – when I was in the middle of a sentence!

]]> By: ronjboyd https://www.airsnark.com/2011/06/22/a-new-reason-to-hate-southwest-airlines/comment-page-1/#comment-594 Sat, 18 Feb 2012 21:57:00 +0000 http://www.airsnark.com/?p=192#comment-594 Southwest Airlines Follies: My wife and I were charged $143 apiece for changing our return flight (#3917 LAS to LAX). That is a rip-off. When I expressed my angst the flummoxed ticket agent (LAS/CSA Naomi G. emp#16965) refused to complete transaction, and abandoned her post (position #20) leaving my wife and I stranded at the ticket counter for twenty minutes before I was able to get the attention of a supervisor to complete the transaction. Naomi just walked away and left position#20 unmanned. Naomi and her lack of courtesy and professionalism is a poor poster child for Southwest Airlines. And you call yourselves the “Luv airline.” Phooey.

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