My first prediction: There will be blood!

So it turns out that Delta is trying out a self-boarding process in Las Vegas and Atlanta.  I don’t know how the damn thing works, but it’s to “free up the boarding agents to deal with passengers other issues”.

Translation: We can fire more people and make more money.

This is gonna be ugly, I bet.  And as I said, there’s going to be blood – somehow, somewhere.  People are going to board out of order, take on a dozen carryons, etc, and this whole system will just gum up the works even more.

Automation is good.  Just not this kind of automation.

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