If you follow my twitter feed, then you’ll note that as of late, I’ve had some not very nice things to say about Delta. Now don’t get me wrong; they are a big airline, and they have a very nice route map. But I have to say it’s not the route map or the size…
Read More →Tag: Customer Satisfaction
So skimming the headlines today, there’s the normal stuff about the oil spill in the Gulf, some cool stuff about Emirates taking their total number of A380s up to 90, and the rest of the stuff. Then I got to this headline: As capacity falls, people find more joy in flying My first reaction was,…
Read More →