Tag: Customer Satisfaction

So why am I so hard on Delta Airlines?
By: Date: October 5, 2014 Categories: Air Travel,Airlines,F'd Up Issue of the Week Tags: , , ,

If you follow my twitter feed, then you’ll note that as of late, I’ve had some not very nice things to say about Delta.  Now don’t get me wrong; they are a big airline, and they have a very nice route map.  But I have to say it’s not the route map or the size…

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Filed under “WHAT IN THE HELL?”
By: Date: June 8, 2010 Categories: Air Travel,Airlines Tags: , , , , , ,

So skimming the headlines today, there’s the normal stuff about the oil spill in the Gulf, some cool stuff about Emirates taking their total number of A380s up to 90, and the rest of the stuff.  Then I got to this headline: As capacity falls, people find more joy in flying My first reaction was,…

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