Okay, so we all know that the airlines went fee-happy. They’ve collected $5.7 billion in fees, which is “keeping the industry afloat”. So you give them a bag to go in the cargo? Fork over $25 or so, please!
But when they lose that bag? They apparently AREN’T automatically refunding those fees. I had no idea, whatsoever. It’s just common sense that they would. But they’re not. At least not until new rules go into effect in August. But Senator Schumer (D-NY) wants to go even further – if the bag is delayed, do it, too.
Alaska Airlines is pretty damn good about it, with their $20 credit or 2,000 frequent flyer miles for bags delayed more than 20 minutes after touchdown. How about the big boys? Wanna match it?