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Filed under WTF? – AirSnark

Okay, so we all know that the airlines went fee-happy.  They’ve collected $5.7 billion in fees, which is “keeping the industry afloat”.  So you give them a bag to go in the cargo?  Fork over $25 or so, please!

But when they lose that bag?  They apparently AREN’T automatically refunding those fees.  I had no idea, whatsoever.  It’s just common sense that they would.  But they’re not.  At least not until new rules go into effect in August.  But Senator Schumer (D-NY) wants to go even further – if the bag is delayed, do it, too.

Alaska Airlines is pretty damn good about it, with their $20 credit or 2,000 frequent flyer miles for bags delayed more than 20 minutes after touchdown.  How about the big boys?  Wanna match it?

By walterh

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