Because I loved them so much, I decided to archive all of the #RealSlogan tweets here on my blog. Join in if you got ’em! #RealSlogan: Delta – You’ll pay our exhorbitant fares, get crappy service, and hate travel. We’re the biggest, so just deal with it! #RealSlogan: Us Airways – We’re America West. I mean…
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Remember when customer service meant having to call an 800 number? Yeah, not in the digital age anymore. Things have changed, but not always for the best. Here’s a rundown of some of the best – and worst – interactions I’ve had with customer service in the digital age. All of these are travel related…
Read More →So people give LCCs (low cost carriers) a rash of shit. And you know what? It’s worth it. RyanAir wants to charge people £1 or €1 to use the onboard bathroom, and wants to take away most bathrooms onboard to make room for more seats. Spirit Air first infuriated everyone by wanting to charge up…
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