Tag: Twitter

All #RealSlogan tweets
By: Date: April 17, 2013 Categories: Airlines Tags: ,

Because I loved them so much, I decided to archive all of the #RealSlogan tweets here on my blog.  Join in if you got ’em! #RealSlogan: Delta – You’ll pay our exhorbitant fares, get crappy service, and hate travel. We’re the biggest, so just deal with it! #RealSlogan: Us Airways – We’re America West. I mean…

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Travel-Related Customer Service in the Digital Age
By: Date: February 8, 2011 Categories: Air Travel,Airlines,Hotels Tags: , , , , ,

Remember when customer service meant having to call an 800 number?  Yeah, not in the digital age anymore.  Things have changed, but not always for the best.  Here’s a rundown of some of the best – and worst – interactions I’ve had with customer service in the digital age.  All of these are travel related…

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Attn LCCs: WTF else do you want?
By: Date: April 22, 2010 Categories: Airlines Tags: , , , , ,

So people give LCCs (low cost carriers) a rash of shit.  And you know what?  It’s worth it.  RyanAir wants to charge people £1 or €1 to use the onboard bathroom, and wants to take away most bathrooms onboard to make room for more seats.  Spirit Air first infuriated everyone by wanting to charge up…

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