Category: Hotels

AirSnark’s Book Is Out!
By: Date: January 9, 2016 Categories: Air Travel,Airlines,Airports,Car Rental,Hotels,TSA Tags: , ,

So a while back I wrote a travel book, detailing exactly how someone who is new to the business traveler world should navigate.  Points this, hotel that, and the like.  Then the book sat unloved for a while. Well it’s not only been resurrected – it’s published! Currently the book, titled A Million Miles Amok:…

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Where the ‘Mac vs. PC’ debate sits with hotels
By: Date: June 26, 2012 Categories: Hotels Tags: , , , , ,

This is one of the strangest travel-related stories that I’ve read in a while.  Seems that Orbitz has decided, if you’re using an Apple computer to browse their website, you’re going to be presented with more expensive hotel rooms.  Why?  Because Orbitz has found that if you’re a Mac user, you’re more apt to play…

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When “Do Not Disturb” means, “Yes! Please call me!”
By: Date: September 19, 2011 Categories: F'd Up Issue of the Week,Hotels Tags: , ,

Okay, so I’m working nights this week.  I usually work nights, given the chance, since it’s quieter.  We just did a major software upgrade, and I’m supporting the hospital, making sure things are running smoothly. As usual, I put my “Do Not Disturb” sign out on the door.  When I put the sign out, I…

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Travel-Related Customer Service in the Digital Age
By: Date: February 8, 2011 Categories: Air Travel,Airlines,Hotels Tags: , , , , ,

Remember when customer service meant having to call an 800 number?  Yeah, not in the digital age anymore.  Things have changed, but not always for the best.  Here’s a rundown of some of the best – and worst – interactions I’ve had with customer service in the digital age.  All of these are travel related…

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