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Snark from a Weekly Business Traveler

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Snark from a Weekly Business Traveler

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AirSnark’s Book Is Out!

walterh January 9, 2016 0 Comments

So a while back I wrote a travel book, detailing exactly how someone who is new to the business traveler world should navigate.  Points this, hotel that, and the like.…

Car Rental

Rental cars: Hertz – 30 minutes, Budget – 18 seconds

walterh November 2, 2010 0 Comments

I think the headline pretty much says it all.  I rented a car last week and this week.  My rental experiences were quite varied.  When Hertz sent me a survey…

Car Rental F'd Up Issue of the Week

In which I bid AVIS adieu

walterh October 25, 2010 0 Comments

I've rented from AVIS almost exclusively for the last many years.  And as I said in a previous post, I've not always had the best experience.  But now, this is…

Car Rental

What customer loyalty gets you (or why AVIS sucks)

walterh July 27, 2010 4 Comments

Okay, this is frustrating. Hotel loyalty, and you get the best rooms.  Airline loyalty, and you get free upgrades and frequent flyer miles.  But car rental loyalty?  Here’s what 7+…

Car Rental

It’s all about the customer service

walterh May 31, 2010 0 Comments

Got good customer service?  Think again.  Some of the most troublesome conversations that I have had as a traveler have been with American Airline's Executive Platinum line and AVIS First…

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