So a while back I wrote a travel book, detailing exactly how someone who is new to the business traveler world should navigate. Points this, hotel that, and the like. Then the book sat unloved for a while. Well it’s not only been resurrected – it’s published! Currently the book, titled A Million Miles Amok:…
Read More →Category: Car Rental
I think the headline pretty much says it all. I rented a car last week and this week. My rental experiences were quite varied. When Hertz sent me a survey asking about my rental, I responded. I think this pretty much sums everything up:
Read More →I’ve rented from AVIS almost exclusively for the last many years. And as I said in a previous post, I’ve not always had the best experience. But now, this is a new low, even for AVIS. Every few weeks, I get an email from AVIS saying, “Enjoy a free weekend rental!” along with a coupon…
Read More →Okay, this is frustrating. Hotel loyalty, and you get the best rooms. Airline loyalty, and you get free upgrades and frequent flyer miles. But car rental loyalty? Here’s what 7+ years of renting SOLELY from AVIS at least 45 weeks per year has gotten me. Take a look at the pics below. This is the…
Read More →Got good customer service? Think again. Some of the most troublesome conversations that I have had as a traveler have been with American Airline’s Executive Platinum line and AVIS First customer service. These are the ELITE levels of these two companies, and it seems, some of the most incompetent people work there. Want a real…
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