Tag: Alaska Air

The AA/US Merger Is Finalized!
By: Date: December 9, 2013 Categories: Airlines Tags: , , , , , , , , , , ,

So if you’ve been a frequent flyer of either American or US Airways, you probably just got notice that the merger between the two giants, making the largest airline in the world.  But it’s only done on paper; there are going to be years before anything really substantial happens. The letter emailed out today says…

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Let the merger-mania speculation begin!
By: Date: July 10, 2012 Categories: Air Travel,Airlines Tags: , , , , ,

So American Airlines came out and said that, instead of looking at options after they emerge from bankruptcy, they may start to look at merger options now.  Oh, the games that are just about to start… Everyone knows that US Airways is out to gobble up American, but what about the crap that America West went through…

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HRC Rankings of Airlines, Hotels, etc. and a Word about United
By: Date: November 28, 2011 Categories: Air Travel,Airlines Tags: , , , , , , , , ,

For those of you that aren’t familiar, HRC stands for The Human Rights Campaign, which is the leading LGBT (lesbian, gay, bisexual, transgendered) rights organization.  Okay, so you’re not part of the LGBT community.  That’s fine.  There’s 10% of the population that is, and there are people who will often choose organizations based on their…

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Hey American Air – How about you buy your namesake?
By: Date: July 19, 2011 Categories: Air Travel,Airlines Tags: , , , , ,

I had an interaction with user47 on Twitter a couple of weeks ago over this tweet: As you can tell, I wholeheartedly agreed with @user47 – a company like American Airlines (the name alone just screams American unity) looking to buy foreign planes is really disingenuous.  We have a fine aircraft maker here, and the…

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Travel-Related Customer Service in the Digital Age
By: Date: February 8, 2011 Categories: Air Travel,Airlines,Hotels Tags: , , , , ,

Remember when customer service meant having to call an 800 number?  Yeah, not in the digital age anymore.  Things have changed, but not always for the best.  Here’s a rundown of some of the best – and worst – interactions I’ve had with customer service in the digital age.  All of these are travel related…

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