Probably the ugliest volley in the Delta/Alaska “frenemies” game
walterhSo everyone's probably already heard about how Delta and Alaska - once great friends, have slowly been turning into enemies. And while they still are cordial to each other, the…
About this electronics stuff…
Okay, so first it was Delta and jetBlue that got the okay to go gate-to-gate with electronic gadgets. Then it was American. I had a question from a friend on…
Differences in cabin crews
After yesterday, I felt I really needed to post this. I fly primarily Alaska Airlines. I think I've said this before, but I've never fully said why. My flight on Delta yesterday…
Travel-Related Customer Service in the Digital Age
Remember when customer service meant having to call an 800 number? Yeah, not in the digital age anymore. Things have changed, but not always for the best. Here's a rundown…
Why I think we’ll be saying goodbye to Horizon Air soon
I alluded to this in a previous post, but now wanted to provide the proof/thought behind my reasoning. I'm going to preface this with the fact that I'm a big…
Know where Horizon Air is going?
Yes, there’s stuff going on with Horizon Air, and no real explanation as to what’s going on. But this month’s Alaska Airlines magazine, take a look at the latest route…
Tarmacs
I love taking smaller regional carrier for one reason - the ability to take pictures of aircraft from the tarmac!
A very special plane
I just took the Horizon Airlines Portland/Seattle shuttle, and flew on a very special plane. This is Horizon's Bombardier Q400, dedicated to Horizon founder Milton G. Kuolt II. I love…